Frequently Asked Questions

What is letterpress?
Letterpress printing is an old school, artisanal form of printing where the design is pressed into the paper, leaving an impression in the cards. Each card is printed individually, one color at a time.
What is foil stamping?
Foil stamping is a similar process to letterpress, and the same machines are used, but the plate and base are heated so that when a roll of foil (instead of ink) passes over the plate and connects with the paper, the points of pressure, where the design is, are left behind in the color of the foil used. Foil colors are bright and shiny, usually, golds, silvers and coppers.
What kinds of machines do you use?
We love bragging and geeking out about our press shop! We are proud to run two 10x15 Heidelberg Windmills, one with factory foil, and an old style 8x12 Chandler and Price.
What kind of paper do you offer?
For letterpress we offer imported paper and double thickness handmade paper, since the thinner the paper is, the less impression will be visible. From that reason we never suggest local fancy paper being used for letterpressing.
What limitations does letterpress have?
Letterpress is a beautiful, old-school form of printing, but it does have a few limitations. With letterpress, we cannot send custom printed proofs prior to printing your entire order. There are also a few design restrictions unique to this type of printing. We cannot print full flooded backgrounds where an entire background is a solid color. It is also good to know that the larger a graphic/design is, the less impression we can achieve. Thin lines tend to look best and be most impactful when letterpress printed. Colors are also printed one by one, so adding extra colors to your design is more costly because it necessitates a separate run through the press, and more time.
What are house designs?
House designs are what we call our pre-designed collection of invitation sets. All of our house suites can be customized with your choice of font, color and wording at no charge to really make them personal to your wedding style.
What is standard assembly?
Standard suite assembly includes main invitation, two small enclosure cards, envelope and a plastic covering for shipping. We don’t provide guests labeling. We always prefer to assemble everything and packed already in plastic covering to make sure the invitation is savely wrapped. But you can always ask us for any other assemble if you need extras.
What is ribbon assembly?
Ribbon assembly includes the same stamping and stuffing as standard assembly, with the addition of tied silk or cotton ribbon embellishment, either with or without a tag. Ribbon is priced separately from the cost of assembly.
What is wax seal + invitation suite assembly?
Wax Seal + Invitation Suite assembly includes the same stamping and stuffing as standard assembly, with the addition of a wax seal embellishment as a closure over the flap of the pocketfold. Inside the pocketfold, the invitation is adhered to the inner left panel and the other cards are layered and stuffed in the pocket on the right. Pocketfold and seal are priced separately from the cost of assembly.
What is tassel + invitation suite assembly?
Is the same as wax seals embellishment, but instead being sealed with wax, some couple prefers to have it with tassels.
Are envelope liners considered assembly?
Nope, envelope liners are a standard suite addition and require no additional assembly time or cost.
Will the turnaround time be longer if assembly services are added?
Yes, for orders with assembly, an extra week is added to our turnaround time.
What is letterpress?
Assembly pricing varies based on which services you want to include. Please directly contact us for extra pricing for embellishments and assembly.
What customization options are included with house orders?
For house designs, we include font, color (not the artwork’s color) and wording changes as free customizations. We are happy to personalize any of our designs with your selections for those options.
Will the turnaround time be longer if assembly services are added?
Yes, for orders with assembly, an extra week is added to our turnaround time.
What fonts do you have available?
We have a great font library with a beautiful selection of font options you can choose from to personalize your suite and make it your own. Please request the fonts directly to our designer.
Can I customize my paper size?
Our invitation size standard is A5, but you can always upgrade the size to 17 x 23cm for bigger look. Please directly contact us for pricing with this size.
How can I make one of your house designs feel more custom and more like my personal style?
There are a lot of ways to personalize our house suites, but our top recs to make your invites feel extra personal are to work with your stylist to add a semi-custom monogram from our selection of frames and initials, or to add a wax seal closure to an inner invitation envelope.
Do I have to pay in full before my order prints or do I pay half up front and half upon receiving my order?
Due to the customized nature of each and every order, we do require deposit payment of your order prior to designing process. The other half of the payment will have to be done after proofing is approved. We cannot begin processing your order until you have approved a final proof and completed payment.
Do you require a deposit to get started?
Yes, we will ask half of the total in advance to start the designing process.
Do you offer a discount for ordering a full suite vs. one card?
All of our cards are priced in custom, so we don’t offer discounts for purchasing over a certain amount.
Do you have a proof limit? How many changes can I make?
In the design process, we give you three times maximum of changes. The first physical proofing is already include in a suite. Additional proofs will be invoiced at the rate of IDR.60.000,- each. Keep in mind, aggregating your changes will help us send revisions faster and decrease the length of the proofing process.
How long does preview take?
A first preview will take approximately 24 - 48 hours. Revision time will vary based on the number of revisions and how extensive they are. We always try to have revisions sent next day, but this can take longer if you have a large number of edits.
Can I order a physical proof/sample of my invitations?
Unfortunately, with letterpress, it just isn’t possible to print a physical proof of your order. However, we are always happy to send samples of our ink swatches and the designs you are considering, so you can check them out in person prior to ordering.
How do you send proofs?
We send a digital preview via whatsapp to make it easier for our client to open and directly see the design preview.
How accurate are the proofs?
Every computer screen is a little different, so the colors in your proof may look slightly different when printed. Mobile devices are not usually the best way to view your proofs, because the color accuracy isn’t as high. We recommend ordering samples of our color swatches, so you can see the color in person! Proofs will always reflect the actual size of the cards, though we can’t guarantee that your printer will print them to scale. All proofs are labeled with the dimensions and specs of each card.
What happens after I submit approval for a final proof?
Submitting your finalization with final proof approval says that you have no further changes to any aspect of the design and you authorize us to print your order as shown. Once we have final proof approval and payment, we cannot make changes for any reason.
When should I start the design process?
The best will be 4 months in advance before your wedding month. It will give us 3 months on working on your invitation suite. It will be better for us to have it even 6 months before to ensure everything is as you prefer and the more changes will also take more time.
What is your standard turnaround time?
Our standard print turnaround time, once a final proof is approved with payment, is one month. Shipping time is not included and will vary based on ship method selected.
How long does assembly take?
All assembly services require an extra week.
How long does proofing take?
Proofing timelines are usually 24-48 hours (M-F) depending on how extensive your revisions are. A first proof will always be ready within 48 hours! Total proofing time will vary for each client, but generally no less than a week.
How long does shipping take?
We offer three different shipping speeds: Ground (up to 5 business days), Priority (3 business days) and Overnight (next day to most locations). We use local shipping service.